Open Load Testing - Rapid Performance Optimization (RPO)

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Rapid Performance Optimization (RPO) is designed to rapidly optimize the performance of IT-enabled business processes in order to increase revenue, reduce costs and improve productivity. RPO's methodology is derived from Six Sigma concepts and employs a proven process-focused approach that dramatically improves end-user service levels, maximizes existing IT infrastructure without buying more technology and increases the efficiency of automated business processes. The majority of organizations that implement RPO see results in 2 weeks or less and reduce project costs by 30% or more.

RPO provides project managers with the tools to effectively analyze the cost of each optimization vs. the expected gain, or benefit to the business. Establishing a process around a business case analysis ensures proper alignment and expected results to measure against. This prevents unnecessary spending on technology that will yield marginal results. RPO institutes various tools first employed by Six Sigma to quantify the opportunity of every improvement recommendation.

OpenDemand helps companies achieve maximum performance through a five-step method:

Define Customer Requirements for the product/service
Baseline its Current Performance against the requirements
Identify Critical Service Gaps (CSG) and perform cost benefit analysis
Deploy Performance Optimization processes
Manage Ongoing Performance improvements

RPO leverages a cross section of participants, which include line of business executives, project managers, technology practitioners and customers. The activities of each participant are centered around optimizing IT's ultimate product to meet the increasing needs of IT's customers, regardless of whether they are internal or external. As a result, participants produce measurable outputs that serve to better align strategic IT and business goals.

Let our certified experts show you how RPO can help quickly optimize your business processes. Our suite of RPO products and services are designed to quickly baseline the performance of your IT-enabled business processes and identify application, network, and infrastructure bottlenecks that impact customer satisfaction. Once bottlenecks are identified, our team of process optimization experts works with your organization to manage performance improvements based on business objectives.

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